Enthusiastic employees outproduce and outperform employees who are not motivated to perform. They step up to do the impossible. They rally each other in tough times. Most people are enthusiastic when they’re hired: hopeful, ready to work hard and eager to contribute. What happens to dampen their enthusiasm? Management, that’s what.
In this summary, three employee management experts from Sirota Consulting offer 30 years of research and experience to show readers exact- ly what managers are doing wrong — and what they should do instead.
Drawing on detailed case studies and employee attitude surveys from hundreds of companies, the authors offer research-proven solutions — not fads, nostrums or phony shortcuts. Along the way, they describe a dollars- and-cents business case for high employee morale, explain exactly what employee morale means, and present the specific management practices that offer the greatest positive performance impact.